Our California Admissions Process

At Coachella Valley Behavioral Health in Indio, California, we believe in making the admissions process as smooth as possible so that we can connect you with the care you need without delay. Our friendly admissions team is available to answer your questions about payment options, available treatment services, and how to take the first steps toward entering our inpatient program.  

Overview of Care

The inpatient program at Coachella Valley Behavioral Health is designed to be a short-term, intensive therapeutic experience. Patients typically remain in our care for about seven to 10 days and follow an individualized treatment plan that includes the therapies and services that can best address their needs.  

Our inpatient services are comprehensive, incorporating effective therapies, medication management services, and basic medical care. We also offer detoxification services for those who may need them.  

By taking part in our inpatient program, you can receive help to manage the symptoms that have been impacting your daily life and get on the road to better health. When you receive inpatient services at our hospital, you’ll work with a team of mental health and medical professionals who will strive to provide expert and compassionate care at each phase of treatment. 

To learn more about the services we offer at our hospital in Indio, California, or to begin the admissions process, we encourage you to reach out today. At Coachella Valley Behavioral Health, our focus is on providing holistic and research-supported care in an environment of respect and safety. 

Who We Serve

Coachella Valley Behavioral Health is located in the Colorado Desert region of Southern California and serves communities throughout Indio, Riverside County, and the Coachella Valley. In our inpatient program, we provide treatment for adults age 18 and older of all genders who are struggling with primary mental health concerns such as:  

  • Depression  
  • Anxiety  
  • Posttraumatic stress disorder (PTSD)  
  • Bipolar disorder 
  • Schizophrenia 
  • Self-harm 
  • Suicidal ideation 

We also provide treatment for adults who have co-occurring addictions to substances such as: 

  • Alcohol 
  • Prescription painkillers 
  • Heroin 
  • Benzodiazepines  

Additionally, we can admit patients who have a secondary diagnosis of an eating disorder in addition to a primary mental health concern.  

Admissions Criteria

At Coachella Valley Behavioral Health, we provide individualized treatment in a safe, secure setting for adults who are suffering from severe symptoms of various mental health disorders. Our inpatient program also helps patients who have mental health concerns and co-occurring addictions find hope and healing through effective inpatient care. 

At our hospital, we make all admissions decisions on an individual basis following a comprehensive assessment of the prospective patient’s needs. However, our general admissions criteria are as follows: 

  • Age 18 or older 
  • Struggling with a mental health concern 
  • May have a co-occurring substance use disorder 
  • May have a co-occurring eating disorder 
  • Requires round-the-clock care in an inpatient setting 

The above list provides a general overview of our inpatient admissions criteria. However, if you believe that our services could benefit you or a loved one, we encourage you to contact our admissions team today. Our qualified team is here to help each potential patient access the behavioral health treatment that’s right for them. By providing you with a thorough assessment, we can determine if our services can meet your needs and help you reach your therapeutic goals. 

Getting an Assessment

When you decide that you or a loved one may need behavioral health treatment, the last thing you want to contend with is a complicated admissions process. At Coachella Valley Behavioral Health, we make it our mission to help people in a timely way so that they can access crisis support and get started on their healing journeys. 

Our admissions staff, which includes admissions counselors and specialists, is available 24/7 to help prospective patients begin their care journeys. To determine whether our treatment center can provide the care you need, our admissions team will help you complete a thorough assessment. Our goal will be to connect you with the care that can benefit you most. If we believe that a lower level of care or another treatment center would be more appropriate for you, we can provide a suitable referral.  

To request an admissions assessment, simply call our facility or visit us in person at any time. We offer assessments 24/7, so you don’t need to wait to seek the help you need. 

We can also work with professional referral sources in the community to help people access care at our treatment center. Referral sources may call our admissions department anytime to begin the admissions process. We will take basic patient information from the referral source and ask them to have the potential patient contact us or visit us in person to arrange an assessment. 

Admissions Process

When you arrive at our hospital for your assessment, you’ll meet with one of our admissions counselors to discuss your specific situation and needs. The information we gather during your assessment can give our admissions team insight into your treatment history, your current symptoms, and what you hope to achieve by receiving care at our hospital. To understand how we can help, we may gather information about your: 

  • Physical and mental health histories 
  • Presenting symptoms 
  • Existing support systems 
  • Current medications  
  • Past substance use  
  • Therapeutic goals 

Following your assessment, a psychiatrist will review the information provided and determine the level of care that may be most appropriate for you. If we recommend inpatient admission, a staff member can guide you through the next steps of the admissions process and answer any questions you may have to facilitate a smooth transition to care.  

Upon your admission to our hospital, we’ll start developing your personalized treatment plan and begin working with you to set goals for your eventual discharge. The information we gather throughout our comprehensive assessment process will help us create a treatment plan that fits your needs and can promote your ongoing success. 

If at any time you have questions about what to expect during the admissions process or throughout treatment, we encourage you to ask a member of our team. Each of our team members is dedicated to making the admissions and treatment processes as smooth as possible for each patient. 

Preparing for Your Stay

If our admissions team determines that inpatient treatment at our hospital would be a good fit for you, you can begin preparing for your stay right away. Patients can expect to participate in multiple days of focused treatment when they take part in our inpatient program. To help ensure a comfortable and safe treatment experience, we recommend that you bring the following items with you to our hospital: 

  • Important phone numbers 
  • Photo identification 
  • Insurance cards 
  • A list of medical or psychiatric care providers 
  • A list of any medications you take 
  • A book or journal 
  • Five pairs of pants or shorts 
  • Five shirts without strings attached 
  • Seven pairs of underwear 
  • Two sweatshirts, sweaters, or hoodies without ties 
  • Three bras without underwire 
  • Seven pairs of socks 
  • One pair of slippers 
  • Two pairs of pajamas 
  • One pair of shoes without shoestrings 
  • Two pairs of athletic shorts or sweatpants 

Clothing must be in good condition, clean, weather-appropriate, and without holes or tears. All shorts must be an appropriate length, and pants must fit well. All clothing must provide adequate coverage, and shorts must be worn under dresses or skirts. Any inappropriate clothing will be labeled with your name and stored for your family to pick up or for you to collect at discharge. 

We will provide patients with basic toiletry items, including a toothbrush, toothpaste, shampoo, conditioner, soap, and feminine hygiene products. Please note that for safety reasons, we cannot allow the following items to be brought to our campus: 

  • Hygiene or toiletry products 
  • Glass items 
  • Flat irons, curling irons, hair dryers, or anything with a cord 
  • Shaving kits, razors, and trimmers 
  • Sharp items, like scissors, staples, and paper clips 
  • Any electronics, including cellphones, tablets, laptops, and e-readers 
  • Belts, strings, and clothing with ties 
  • Clothing that references drugs, alcohol, violence, or sexually inappropriate themes 
  • Jewelry, including rings, earrings, necklaces, and bracelets 

We know that it takes courage to seek behavioral health treatment. At our hospital in Indio, we’re prepared to provide accessible care and exceptional customer service so that each person who chooses our treatment center can have the strongest chance of success. If we can answer any questions to help put your mind at ease or better prepare you for our admissions process, please don’t hesitate to contact our team. 

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